Terms and Conditions

Where any payment you make is not authorised, your Order will not be processed. For full terms and conditions please visit http://themotherchip.co.uk/terms-and-conditions/

Minimum spend: To qualify for delivery, you must spend a minimum of £15 which must include one Motherchip main dish. You will be charged an additional £1.95 for delivery. If you wish to collect your Order, there is no minimum spend or surcharge. We have 30 min windows in which you can book your Motherchip delivery / collection. Although every effort will be made to have your Order ready within estimated times for deliveries and collections, we cannot guarantee that Orders will be delivered or will be available for collection within the estimated times.

Refunds: Refunds will not be permitted in the instance of you cancelling your Order. The only instances in which you would be eligible for are refund are: If, once we have taken your order and payment, we are unable to process your Order due to circumstances out of our control If you have a genuine complaint with the quality of your Order. You may be required to provide proof by returning the Order so that it can be investigated, and also proof of purchase.

Sale of alcohol: You must be 18 years or older to order alcohol. In the case of ordering a delivery, proof of age must be seen by the delivery driver before any alcohol will be given. If you do not have proof of age, we may not be able to supply you with the alcohol that you have ordered, and you will not be entitled to a refund.


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